![]() ![]() If the steps are not showing up on the Samsung Health app, please contact Samsung Health at: 1-80 for troubleshooting assistance.If the steps are showing up on the Samsung Health app but not on the Virgin Pulse app, then proceed with the instructions below.If your Samsung Gear is not syncing using the Virgin Pulse application, here are a few things to check!Ĭonfirm that your data is available on the Samsung Health app:
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